partner with operations across the Caribbean, Latin America, U.S. and Canada, with a robust service delivery model that combines the best of nearshore, onshore and work-at-home. 

 

We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities.

Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs.

 

Using technology-enabled human touch across the customer journey, itel provides essential contact center services to some of the most trusted, forward-thinking brands across a number of verticals, including Banking & Finance, Healthcare, Utilities, Telecommunications, Travel & Tourism, Retail, and more